Sophos Assistance

Sophos Support request via email

To
@sophos.com
From
Name
Email address
Company
Subject
Additional info
 
Remote Assistance

Enable remote assistance

This option instructs the appliance to establish an outbound SSH connection to Sophos support, enabling full access to the system for troubleshooting purposes. This tunnel will be closed by Sophos support. A visual indicator displays when a connection is open.