PureMessage offers predefined reports that provide key
performance statistics in the form of graphs and tables.
The global administrator has access to the same reports as group administrators and can also
access the Queue Status report, which provides statistics about queued messages.
Note: The reporting options described in this section are only available if the Groups
Web Interface access rights for these options are enabled. All options are enabled by default. To
access the Groups Web Interface, point a supported browser at
https://<Hostname>:28443/groups. See "Creating a Full-Access
Administrator Account" and the Groups Setup tutorial for more information.
Report Types
The names of all the PureMessage reports are displayed
on the Report Types sidebar of the Reports tab. The
following reports are available:
Mail Trends
- Message Categories: Shows the number of messages detected as blocked, spam, virus,
delivered, or other (neither virus nor spam). If PureMessage determines that a message contains spam and also
contains a virus, the message counts toward the virus total only. By default, a message is
marked as being spam if its spam probability score is 50% or greater.
- Message Categories per Group: Shows the number of messages (per group) detected as
blocked, spam, virus, delivered, or other (neither virus nor spam).
- Top Virus Types: Shows the virus types (categorized by virus ID) found in messages.
For details on recent viruses by ID, see the "Latest virus identities" page on the
Sophos website.
- IP Blocked Messages: Shows the number of messages blocked and not blocked at the
policy level on the basis of IP address.
- Rejected MTA Connections: Shows the number of connections rejected due to MTA-level
IP blocking.
- Policy Mark Hits: Shows a count of keys in the message log. If log-marking actions
have been added to specific policy rules, this report can be used to monitor the number of
times those rules are triggered.
- Queue Status: This report is only available to global administrators, and it only
applies if you are using Postfix as your mail transfer agent (MTA). Postfix is installed by
default with the Full Install installation option. This report shows the total and top
20 domains' messages queued overall and by each server. The times are shown in minutes. The
Report Parameters sidebar contains a Queue
drop-down list for selecting a specific Postfix queue. The Default queue
displays the combined activity from Active and
Incoming queues.
Senders
- Top Relays: Shows the top relays by number of messages.
- Top Spam Relays: Shows the top spam relays by number of detected spam messages.
-
Top Virus Relays: Shows the virus types (categorized by virus ID) found in messages. For
details on recent viruses by ID, see the "Latest virus identities" page on the Sophos website.
- Top Other Relays: Shows the top spam relays by number of other messages (those that
are classified as neither spam nor virus). This report can help you fine-tune your spam
filtering performance by highlighting other relays (for example, partners) you may want to add
to your approved hosts.
Recipients
- Top Spam Senders: Shows the top spam senders by number of detected spam messages.
- Top Virus Senders: Shows the top virus senders by number of detected virus messages.
- Top Spam Recipients: Shows the top spam recipients by number of detected spam
messages. This report can help you understand which users receive large volumes of spam,
allowing you to create custom policy rules to more aggressively filter spam for a group of
users or a specific individual.
Note: In addition to these predefined reports, you can create custom policy reports that are also
displayed in the Groups Web Interface. Any custom reports are added to a new section at the
bottom of the Report Types sidebar. For more information, see "Creating a
Custom Policy Report" in the Administrative Groups section of the Administrator's
Reference.