You can view additional information about a specific log entry in the Message
Details dialog box. This dialog box contains two tabs: Info and
Raw logs. The Info tab is displayed by default.
The following basic details are shown on the Info tab:
- Mapped: The email address the message was sent to, along with any
alias addresses. If the recipient address has no aliases, then it is the only address shown.
- Connecting Relay: The IP address of the last recognized relay involved
in the transmission of the message.
- Downstream Relay: The IP address of the internal server to which the
message was routed.
- Milter Host: The IP address of the server that is home to the
PureMessage mail filter.
- Message ID: The message's ID header.
- Action: The action performed by PureMessage (for example, "Deliver" or
"Quarantine"). If the message is addressed to multiple recipients for which different actions
are required, details of how the message was processed for each recipient are shown in the
Activity section of the Info tab.
- Reason: The reason that the specified action was performed (for
example, "Spam" or "Offensive"). If the message is addressed to multiple recipients for which
different actions are required, details of how the message was processed for each recipient are
shown in the Activity section of the Info tab.
Activity
The Activity section of the Info tab contains a
summary of the message-processing actions. If the message is addressed to multiple recipients,
the activity for each recipient is shown in its own numbered "Results" section.
Raw Logs
Further details may be available on the Raw logs tab, which includes
raw text from the mail transfer agent (MTA) log and PureMessage's
message_log. The Raw logs tab can contain one or all
of the following sections (depending on what actions were taken on the message):
- MTA Incoming: The MTA routing actions executed to receive the
message.
- Message Log: The complete message log entry for this message.
- MTA Outgoing: The MTA routing actions executed to deliver the
message.