Search the logs by building queries with the options available on the Search
Parameters sidebar. Results are displayed in the Search Results
pane, where they can be viewed.
To search the logs:
Define the parameters for your logs search by setting one or more of the following:
Note: The text boxes support string-based searches. All text boxes except
ID support the "*" wildcard. Searches are case-insensitive
Sender: Enter a full or partial sender's email address.
Recipient: Enter a full or partial recipient's email address.
Start Date Range: Type the date and time in YYYY-MM-DD hh:mm
format. If you do not specify hours and minutes, the start time is 0:00.
End Date Range: Type the date and time in YYYY-MM-DD hh:mm format.
If you do not specify hours and minutes, the end time is 23:59.
Host: Enter a full or partial hostname or IP address of a host
involved in the transmission of a message.
ID: Enter an identification number assigned to a message during
processing. You can use this text box to search for the following types of message ID
numbers:
Queue ID: PureMessage assigns a unique Queue ID to each message
in the quarantine. To view a message's Queue ID, click the message subject, and then click
Info.
Quarantine Digest ID: When PureMessage generates quarantine
digests, each message listed in the digest is assigned an ID code.
Header Message ID: If the format of the search string resembles a
header message ID (for example, by containing an "@" separator), the contents of this field
are tested against the value in the Message-ID header. To view a message's Message-ID
header, click the message subject, and then click Source.
Action: From the drop-down list, select the action that caused the
message to be logged. The available options include Deliver,
Discard, and Quarantine. In addition, you can
either search for messages logged with the action Bounced or
Deferred to see a list of messages logged with one of those actions,
or you can select Reject to see all messages that were either bounced
or deferred. The default is to search for any of these actions.
Reason: From the drop-down list, select the reason that the email
was logged. The available options include Allow List, Block List, Blocked, Offensive, Spam
and Virus. The default is to search for any of these reasons.
Results to Return: From the drop-down list, select the number of
results rows to display at one time. The maximum is 1,000.
Click Search.
Matches for the search are displayed in a table in the Search
Results pane. The total number of results is displayed at the bottom left of the
pane. Any warnings or errors are also displayed here.